Get your operations rolling as smoothly as your wheels.
Across land, sea, and sky, transportation companies such as Maersk and Southwest Airlines have been utilizing Salesforce’s robust CRM platform to manage customer relationships, handle delays with grace, track shipments, optimize logistics processes, and more.
Where can we drive optimization and change in transportation & logistics?
We tailor our digital solutions to support you in the ways you need most, such building a more efficient system for driver management or tracking weather conditions at your destinations.
Supply Chain Management
Track inventory, orders, shipments, suppliers, and other critical pieces. Predict supply chain disruptions and recommend actions to mitigate risks with AI.
Route Optimization
Analyze route performance with detailed analytics to gain insights into route performance, plus custom portals and flows for drivers to quickly report route conditions.
Compliance Adherence
Automate workflows for compliance tasks, such as document approvals, incident reporting, and corrective action plans. Predict and be notified of compliance risks with AI.
Cost Management
Track and analyze fluctuating fuel prices, maintenance expenses, and labor costs to stay within budgets.
Handling Delays
We’ll set up configurations to learn of delays instantly and customer service flows to handle them with grace, easing stress and anxiety for both you and your customers and crew.
Driver Management
Ensuring driver safety is paramount but can be difficult to maintain consistently across all routes and conditions. Keep your drivers safe with customized training modules and automated reminders for training and renewals.
Some of our work in transportation & logistics so far
Whether it’s a plane taking off from the runway or a salesperson closing in on a new account, our solutions have helped them departing and arrive on time.
Building faster transportation, but for customer emails
Our cargo transportation client saved several hours on client communication after we set them up with the ability to send the same emails en masse.
Uniting the customer service flow for flight crews
Crew members, customers, and support staff were finally able to better coordinate flights with Service Cloud, with an easier user experience viewing a flight’s progress and finding customer information.
When Google Sheets becomes too fragile for handling leads
When FragilePak outgrew Google Sheets, we moved all their lead data to Salesforce and stayed to train the new users and perform routine maintenance.
Our consultants have
✓ Several years of experience in our industries
✓ Official certifications in their field
✓ 100% onshore
Here’s how we’ll work together
Our partnerships with several leading data tools and CRMs give you several options to choose from. We can start with a discovery workshop to learn all about your needs and goals before advising the best solutions for your success.
User Training
Our consultants will train your users on how to make the most efficient use of their new tools.
Managed Services
Even after training your users, we’ll stick around to keep your system healthy, updated, and running smoothly.
Want to learn more about how we can transform your digital experiences?
Whether you’re ready to proceed with a whole new implementation or just want to learn how we can help without any additional obligations, let’s talk.
