FINANCIAL SERVICES – FINTECH

Quote-to-Cash: From Excel to CPQ

“SMI was a tremendous help towards us automating a massive pain point in our sales cycle. SMI’s assistance made implementing CPQ simple and efficient – we were able to get running with the tool in a shorter time than expected.”


– Brandon Azuoma, IT Project Manager


About GovInvest

Serving over 1,000 public sector agencies nationwide, GovInvest dramatically reduces the costs, time spent and headaches associated with government financial forecasting through powerful software. Its visual, easy-to-understand reports simplify communications with council members and other stakeholders. GovInvest brings pension, OPEB and labor plans to life and provides dedicated experts so that agencies can prepare for the changing economy, workforce and policy. Its financial forecasting technology and subject matter experts help governments plan more confidently in the long term.

Challenge

  • GovInvest was generating quotes manually in Microsoft Excel sheets with a complex pricing model, which made the quote-to-cash process very time consuming and inefficient
  • They were generating proposals in multiple, non-standardized formats (Google Docs, Microsoft Word, or PDF-versions)
    There was no ability to generate valuable reporting, since most valuable data lived outside Salesforce

Solution

  • SM Innovations implemented Salesforce CPQ, configured products, and configured pricing to match GovInvest’s complex pricing model
  • We also implemented Conga Sign and Conga Composer to standardize the quote and proposal generation process

Outcome

  • GovInvest experienced a boost in sales productivity with a streamlined quoting and proposal generation process within Salesforce
  • They now has an easy ability to add products, pricing, bundles, etc. in the future as their business model evolves
  • They then experienced less revenue leakage due to a more-systematic approval and discounting process in Salesforce
  • Reports have become more accurate due to a substantial increase in data integrity in Salesforce
Verified by MonsterInsights